Warranty Information

The following information applies to cabinetry sold by WindsorPlace LLC.

WindsorPlace LLC - Limited 1-Year Warranty

WindsorPlace LLC warrants to the original consumer purchaser, for 1 year from, that products shall be free from defects in manufactured materials and workmanship under normal use.

GENERAL WARRANTY GUIDELINES

Should WindsorPlace LLC products fail during the applicable warranty period due to defects in manufactured materials or workmanship under normal use and in compliance with our Cleaning and Care Instructions, WindsorPlace LLC, in its discretion, will provide the parts necessary to repair or replace the defective products.

The warranty does not cover products that are misused, abused, mishandled, improperly cleaned, improperly installed, improperly stored, modified or affected by an act of God. This warranty is not valid for products used for any purpose other than the purpose for which they were originally intended. This warranty does not cover the cost of installation, removal, subsequent damage or transportation of defective product, regardless of whether the work was performed by a contractor, dealer, or the consumer.

WindsorPlace LLC finishes are premium interior grade finishes. Over time, color changes may result from exposure to light, grease, and other elements that are part of the aging process. These material variations and changes are not covered by this warranty. WindsorPlace LLC warrants to the original consumer purchaser that its finishes are free from defect, including flaking, peeling, cracking, or massive discoloration for a period of 1 year, from purchase, under normal use.

WindsorPlace LLC reserves the right to provide parts for repair or replacement of the defective parts and substitute any discontinued product with the most similar product in styling, finish and color available at the time the claim is submitted without the obligation to provide product to match items previously manufactured by WindsorPlace LLC.

WindsorPlace LLC, at its discretion, will cover freight costs.

All parts that are not manufactured by WindsorPlace LLC are warranted for the period provided by the original manufacturer. These parts typically include most accessories. Please contact WindsorPlace LLC for details.

The warranty is an exclusive warranty of WindsorPlace LLC and is in lieu of all other warranties, expressed or implied. In no event shall WindsorPlace LLC be liable for consequential, indirect or incidental damages resulting from the installation, use or failure of the product. WindsorPlace LLC reserves the right to change or modify this warranty at any time.

Some states do not allow the exclusion or limitation of the incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Warranty Claims

Warranty Claims should be submitted directly to WindsorPlace LLC.

Refund policy

Due to the highly customized nature of our product, we do not accept returns or issue refunds.

Damages and issues

Please inspect your order within 3 days of delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Customer will be deemed to have accepted the Goods unless it notifies Seller in writing of any Nonconforming Goods during the Inspection Period and furnishes such written evidence or other documentation.

Exchanges

In the event an exchange is required, we will work to make sure you are delivered the correct product in it's place.